Laying a Good Foundation

Growing up I used to love horse riding. When I was seven, I asked my parents if I could have my own pony. My dad said he would pay half but I had to pay the other half. Well with my first failed venture of selling fleas I had to find another way to earn some money.

The Best Follow Up Email Ever

That’s a pretty bold statement, but it’s true.

We have all experienced the awkward silence when we have followed up with a prospective client and we can’t get hold of them. They are not responding to our beautifully crafted e-mails asking for feedback and our polite phone messages we leave.

How To Follow Up Easily

People are often reluctant to “follow up” with a prospective client after a meeting or after sending through a quote or proposal.

The easiest way to do this is to phone and just ask for some “feedback” or you can do what we did with this company.

Don’t Fire Her Just Yet

Dont fire her just yet

When someone is under performing it can be very frustrating and it is always easy to blame that person. However, I have found that often when this is the case it’s because clear expectations haven’t been set and there is also a lack of feedback.

Excuse me, where is Gate 41?

Excuse me, where is Gate 41?

I was waiting to catch a flight from Sydney to Cairns and I must have been asked this question at least 5 times. I was standing between Gates 40 and 42, and Gate 41 was nowhere to be seen. Down the one side of the airport the Gates where all in numerical order except for Gate 41.

When Staff Incentives Turn Bad

When Staff Incentives Turn Bad

Often as business owners we are looking for ways to motivate and engage our team to perform better. However without thinking through an incentive properly you could be encouraging the wrong type of behaviour resulting in more damage being done than good.

The 7 Thieves of Time

Often when we are under pressure we just react to situations. One of the great benefits of choosing to become proactive in managing your use of time is that you can become proactive in all other areas of your life….

Learn to Love Problems

Problems are a sign of life. The only people who don’t have to solve problems are dead. I was listening to a webinar the other day by Darren Hardy – the publisher of Success magazine – and he said…